Daily Papers

Automatic speech recognition (ASR) allows transcribing the communications between air traffic controllers (ATCOs) and aircraft pilots. The transcriptions are used later to extract ATC named entities, e.g., aircraft callsigns. One common challenge is speech activity detection (SAD) and speaker diarization (SD). In the failure condition, two or more segments remain in the same recording, jeopardizing the overall performance. We propose a system that combines SAD and a BERT model to perform speaker change detection and speaker role detection (SRD) by chunking ASR transcripts, i.e., SD with a defined number of speakers together with SRD. The proposed model is evaluated on real-life public ATC databases. Our BERT SD model baseline reaches up to 10% and 20% token-based Jaccard error rate (JER) in public and private ATC databases. We also achieved relative improvements of 32% and 7.7% in JERs and SD error rate (DER), respectively, compared to VBx, a well-known SD system.

Speaker segmentation consists in partitioning a conversation between one or more speakers into speaker turns. Usually addressed as the late combination of three sub-tasks (voice activity detection, speaker change detection, and overlapped speech detection), we propose to train an end-to-end segmentation model that does it directly. Inspired by the original end-to-end neural speaker diarization approach (EEND), the task is modeled as a multi-label classification problem using permutation-invariant training. The main difference is that our model operates on short audio chunks (5 seconds) but at a much higher temporal resolution (every 16ms). Experiments on multiple speaker diarization datasets conclude that our model can be used with great success on both voice activity detection and overlapped speech detection. Our proposed model can also be used as a post-processing step, to detect and correctly assign overlapped speech regions. Relative diarization error rate improvement over the best considered baseline (VBx) reaches 17% on AMI, 13% on DIHARD 3, and 13% on VoxConverse.

In traditional conversational intelligence from speech, a cascaded pipeline is used, involving tasks such as voice activity detection, diarization, transcription, and subsequent processing with different NLP models for tasks like semantic endpointing and named entity recognition (NER). Our paper introduces TokenVerse, a single Transducer-based model designed to handle multiple tasks. This is achieved by integrating task-specific tokens into the reference text during ASR model training, streamlining the inference and eliminating the need for separate NLP models. In addition to ASR, we conduct experiments on 3 different tasks: speaker change detection, endpointing, and NER. Our experiments on a public and a private dataset show that the proposed method improves ASR by up to 7.7% in relative WER while outperforming the cascaded pipeline approach in individual task performance. Our code is publicly available: https://github.com/idiap/tokenverse-unifying-speech-nlp