Daily Papers

Training large-scale language models is increasingly critical in various domains, but it is hindered by frequent failures, leading to significant time and economic costs. Current failure recovery methods in cloud-based settings inadequately address the diverse and complex scenarios that arise, focusing narrowly on erasing downtime for individual tasks without considering the overall cost impact on a cluster. We introduce Unicron, a workload manager designed for efficient self-healing in large-scale language model training. Unicron optimizes the training process by minimizing failure-related costs across multiple concurrent tasks within a cluster. Its key features include in-band error detection for real-time error identification without extra overhead, a dynamic cost-aware plan generation mechanism for optimal reconfiguration, and an efficient transition strategy to reduce downtime during state changes. Deployed on a 128-GPU distributed cluster, Unicron demonstrates up to a 1.9x improvement in training efficiency over state-of-the-art methods, significantly reducing failure recovery costs and enhancing the reliability of large-scale language model training.

Serving systems for Large Language Models (LLMs) are often optimized to improve quality of service (QoS) and throughput. However, due to the lack of open-source LLM serving workloads, these systems are frequently evaluated under unrealistic workload assumptions. Consequently, performance may degrade when systems are deployed in real-world scenarios. This work presents BurstGPT, an LLM serving workload with 10.31 million traces from regional Azure OpenAI GPT services over 213 days. BurstGPT captures LLM serving characteristics from user, model and system perspectives: (1) User request concurrency: burstiness variations of requests in Azure OpenAI GPT services, revealing diversified concurrency patterns in different services and model types. (2) User conversation patterns: counts and intervals within conversations for service optimizations. (3) Model response lengths: auto-regressive serving processes of GPT models, showing statistical relations between requests and their responses. (4) System response failures: failures of conversation and API services, showing intensive resource needs and limited availability of LLM services in Azure. The details of the characteristics can serve multiple purposes in LLM serving optimizations, such as system evaluation and trace provisioning. In our demo evaluation with BurstGPT, frequent variations in BurstGPT reveal declines in efficiency, stability, or reliability in realistic LLM serving. We identify that the generalization of KV cache management, scheduling and disaggregation optimizations can be improved under realistic workload evaluations. BurstGPT is publicly available now at https://github.com/HPMLL/BurstGPT and is widely used to develop prototypes of LLM serving frameworks in the industry.

With the widespread adoption of Large Language Models (LLMs), serving LLM inference requests has become an increasingly important task, attracting active research advancements. Practical workloads play an essential role in this process: they are critical for motivating and benchmarking serving techniques and systems. However, the existing understanding of real-world LLM serving workloads is limited due to the lack of a comprehensive workload characterization. Prior analyses remain insufficient in scale and scope, thus failing to fully capture intricate workload characteristics. In this paper, we fill the gap with an in-depth characterization of LLM serving workloads collected from our worldwide cloud inference serving service, covering not only language models but also emerging multimodal and reasoning models, and unveiling important new findings in each case. Moreover, based on our findings, we propose ServeGen, a principled framework for generating realistic LLM serving workloads by composing them on a per-client basis. A practical use case in production validates that ServeGen avoids 50% under-provisioning compared to naive workload generation, demonstrating ServeGen's advantage in performance benchmarking. We will open-source ServeGen to foster future research.

This review analyzes deployed and actively used workload schedulers' solutions and presents a taxonomy in which those systems are divided into several hierarchical groups based on their architecture and design. While other taxonomies do exist, this review has focused on the key design factors that affect the throughput and scalability of a given solution, as well as the incremental improvements which bettered such an architecture. This review gives special attention to Google's Borg, which is one of the most advanced and published systems of this kind.

Agentic LLM applications interleave LLM generation requests with tool calls. These tool calls break the continuity of the workflow by creating pauses between LLM requests, bringing many challenges for the serving system, especially under multi-turn scenarios. Each pause potentially causes KV cache eviction and extra waiting time before entering the continuous batch for the following LLM request. Since these pauses happen for each call, this problem becomes increasingly severe as turn number grow for agentic programs. Previous works either fail to incorporate information from the tool call, evicting KV cache that leads to repetitive prefill or loading, or ignore the continuity of a multi-turn program, creating waiting time between turns that increases per-request latency. We present Continuum, a serving system to optimize job completion time for multi-turn agent workloads by combining tool-aware KV cache timeout with program-level scheduling. By predicting tool call durations in agentic workflows, Continuum selectively pins the KV cache in GPU memory with a time-to-live value based on total turn number. When combined with program-level first-come-first-serve, Continuum prevents scheduling bubbles, preserves multi-turn continuity, and optimizes for throughput for complex agentic workflows. By modeling the variability of tool call and agent program continuity, Continuum outperforms state-of-the-art baselines. Our evaluation on real-world agentic workloads (SWE-Bench and BFCL) with Llama-3.1 8B/70B models shows that Continuum significantly improves the average job completion times, and remains performant across different hardware setups and DRAM offloading schemes. Preview code is available at: https://github.com/Hanchenli/vllm-continuum

The complexity of large language model (LLM) serving workloads has substantially increased due to the integration with external tool invocations, such as ChatGPT plugins. In this paper, we identify a new opportunity for efficient LLM serving for requests that trigger tools: tool partial execution alongside LLM decoding. To this end, we design Conveyor, an efficient LLM serving system optimized for handling requests involving external tools. We introduce a novel interface for tool developers to expose partial execution opportunities to the LLM serving system and a request scheduler that facilitates partial tool execution. Our results demonstrate that tool partial execution can improve request completion latency by up to 38.8%.

Kubernetes has become the foundation of modern cloud-native infrastructure, yet its management remains complex and fragmented. Administrators must navigate a vast API surface, manage heterogeneous workloads, and coordinate tasks across disconnected tools - often requiring precise commands, YAML configuration, and contextual expertise. This paper presents KubeIntellect, a Large Language Model (LLM)-powered system for intelligent, end-to-end Kubernetes control. Unlike existing tools that focus on observability or static automation, KubeIntellect supports natural language interaction across the full spectrum of Kubernetes API operations, including read, write, delete, exec, access control, lifecycle, and advanced verbs. The system uses modular agents aligned with functional domains (e.g., logs, metrics, RBAC), orchestrated by a supervisor that interprets user queries, maintains workflow memory, invokes reusable tools, or synthesizes new ones via a secure Code Generator Agent. KubeIntellect integrates memory checkpoints, human-in-the-loop clarification, and dynamic task sequencing into a structured orchestration framework. Evaluation results show a 93% tool synthesis success rate and 100% reliability across 200 natural language queries, demonstrating the system's ability to operate efficiently under diverse workloads. An automated demo environment is provided on Azure, with additional support for local testing via kind. This work introduces a new class of interpretable, extensible, and LLM-driven systems for managing complex infrastructure.

Cloud platforms are increasingly relied upon to host diverse, resource-intensive workloads due to their scalability, flexibility, and cost-efficiency. In multi-tenant cloud environments, virtual machines are consolidated on shared physical servers to improve resource utilization. While virtualization guarantees resource partitioning for CPU, memory, and storage, it cannot ensure performance isolation. Competition for shared resources such as last-level cache, memory bandwidth, and network interfaces often leads to severe performance degradation. Existing management techniques, including VM scheduling and resource provisioning, require accurate performance prediction to mitigate interference. However, this remains challenging in public clouds due to the black-box nature of VMs and the highly dynamic nature of workloads. To address these limitations, we propose CloudFormer, a dual-branch Transformer-based model designed to predict VM performance degradation in black-box environments. CloudFormer jointly models temporal dynamics and system-level interactions, leveraging 206 system metrics at one-second resolution across both static and dynamic scenarios. This design enables the model to capture transient interference effects and adapt to varying workload conditions without scenario-specific tuning. Complementing the methodology, we provide a fine-grained dataset that significantly expands the temporal resolution and metric diversity compared to existing benchmarks. Experimental results demonstrate that CloudFormer consistently outperforms state-of-the-art baselines across multiple evaluation metrics, achieving robust generalization across diverse and previously unseen workloads. Notably, CloudFormer attains a mean absolute error (MAE) of just 7.8%, representing a substantial improvement in predictive accuracy and outperforming existing methods at least by 28%.

Large language models (LLMs) have facilitated a wide range of applications with distinct service-level objectives (SLOs), from latency-sensitive online tasks like interactive chatbots to throughput-oriented offline workloads like document summarization. The existing deployment model, which dedicates machines to each workload, simplifies SLO management but often leads to poor resource utilization. This paper introduces HyGen, an interference-aware LLM serving system that enables efficient co-location of online and offline workloads while preserving latency requirements. HyGen incorporates two key innovations: (1) performance control mechanisms, including a latency predictor to estimate batch execution time and an SLO-aware profiler to quantify latency interference, and (2) SLO-aware offline scheduling policies that maximize serving throughput and prevent starvation, without compromising online serving latency. Our evaluation on production workloads shows that HyGen achieves up to 3.87x overall throughput and 5.84x offline throughput gains over online and hybrid serving baselines, respectively, while strictly satisfying latency SLOs.

We study the use of large language model-based agents for interacting with software via web browsers. Unlike prior work, we focus on measuring the agents' ability to perform tasks that span the typical daily work of knowledge workers utilizing enterprise software systems. To this end, we propose WorkArena, a remote-hosted benchmark of 29 tasks based on the widely-used ServiceNow platform. We also introduce BrowserGym, an environment for the design and evaluation of such agents, offering a rich set of actions as well as multimodal observations. Our empirical evaluation reveals that while current agents show promise on WorkArena, there remains a considerable gap towards achieving full task automation. Notably, our analysis uncovers a significant performance disparity between open and closed-source LLMs, highlighting a critical area for future exploration and development in the field.

Large Language Model (LLM) workloads have distinct prefill and decode phases with different compute and memory requirements which should ideally be accounted for when scheduling input queries across different LLM instances in a cluster. However existing scheduling algorithms treat LLM workloads as monolithic jobs without considering the distinct characteristics of the two phases in each workload. This leads to sub-optimal scheduling and increased response latency. In this work, we propose a heuristic-guided reinforcement learning-based intelligent router for data-driven and workload-aware scheduling. Our router leverages a trainable response-length predictor, and a novel formulation for estimating the impact of mixing different workloads to schedule queries across LLM instances and achieve over 11\% lower end-to-end latency than existing approaches.

Cloud computing is an established technology allowing users to share resources on a large scale, never before seen in IT history. A cloud system connects multiple individual servers in order to process related tasks in several environments at the same time. Clouds are typically more cost-effective than single computers of comparable computing performance. The sheer physical size of the system itself means that thousands of machines may be involved. The focus of this research was to design a strategy to dynamically allocate tasks without overloading Cloud nodes which would result in system stability being maintained at minimum cost. This research has added the following new contributions to the state of knowledge: (i) a novel taxonomy and categorisation of three classes of schedulers, namely OS-level, Cluster and Big Data, which highlight their unique evolution and underline their different objectives; (ii) an abstract model of cloud resources utilisation is specified, including multiple types of resources and consideration of task migration costs; (iii) a virtual machine live migration was experimented with in order to create a formula which estimates the network traffic generated by this process; (iv) a high-fidelity Cloud workload simulator, based on a month-long workload traces from Google's computing cells, was created; (v) two possible approaches to resource management were proposed and examined in the practical part of the manuscript: the centralised metaheuristic load balancer and the decentralised agent-based system. The project involved extensive experiments run on the University of Westminster HPC cluster, and the promising results are presented together with detailed discussions and a conclusion.

Effective incident management in large-scale IT systems relies on troubleshooting guides (TSGs), but their manual execution is slow and error-prone. While recent advances in LLMs offer promise for automating incident management tasks, existing LLM-based solutions lack specialized support for several key challenges, including managing TSG quality issues, interpreting complex control flow, handling data-intensive queries, and exploiting execution parallelism. We first conducted an empirical study on 92 real-world TSGs, and, guided by our findings, we present StepFly, a novel end-to-end agentic framework for troubleshooting guide automation. Our approach features a three-stage workflow: the first stage provides a comprehensive guide together with a tool, TSG Mentor, to assist SREs in improving TSG quality; the second stage performs offline preprocessing using LLMs to extract structured execution DAGs from unstructured TSGs and to create dedicated Query Preparation Plugins (QPPs); and the third stage executes online using a DAG-guided scheduler-executor framework with a memory system to guarantee correct workflow and support parallel execution of independent steps. Our empirical evaluation on a collection of real-world TSGs and incidents demonstrates that StepFly achieves a ~94% success rate on GPT-4.1, outperforming baselines with less time and token consumption. Furthermore, it achieves a remarkable execution time reduction of 32.9% to 70.4% for parallelizable TSGs.

Inference serving for large language models (LLMs) is the key to unleashing their potential in people's daily lives. However, efficient LLM serving remains challenging today because the requests are inherently heterogeneous and unpredictable in terms of resource and latency requirements, as a result of the diverse applications and the dynamic execution nature of LLMs. Existing systems are fundamentally limited in handling these characteristics and cause problems such as severe queuing delays, poor tail latencies, and SLO violations. We introduce Llumnix, an LLM serving system that reacts to such heterogeneous and unpredictable requests by runtime rescheduling across multiple model instances. Similar to context switching across CPU cores in modern operating systems, Llumnix reschedules requests to improve load balancing and isolation, mitigate resource fragmentation, and differentiate request priorities and SLOs. Llumnix implements the rescheduling with an efficient and scalable live migration mechanism for requests and their in-memory states, and exploits it in a dynamic scheduling policy that unifies the multiple rescheduling scenarios elegantly. Our evaluations show that Llumnix improves tail latencies by an order of magnitude, accelerates high-priority requests by up to 1.5x, and delivers up to 36% cost savings while achieving similar tail latencies, compared against state-of-the-art LLM serving systems. Llumnix is publicly available at https://github.com/AlibabaPAI/llumnix.

Recent advancements in large language models (LLMs) have driven a revolutionary paradigm shift in process automation from Robotic Process Automation to Agentic Process Automation by automating the workflow orchestration procedure based on LLMs. However, existing LLMs (even the advanced OpenAI GPT-4o) are confined to achieving satisfactory capability in workflow orchestration. To address this limitation, we present WorkflowLLM, a data-centric framework elaborately designed to enhance the capability of LLMs in workflow orchestration. It first constructs a large-scale fine-tuning dataset WorkflowBench with 106,763 samples, covering 1,503 APIs from 83 applications across 28 categories. Specifically, the construction process can be divided into three phases: (1) Data Collection: we collect real-world workflow data from Apple Shortcuts and RoutineHub, transcribing them into Python-style code. We further equip them with generated hierarchical thought via ChatGPT. (2) Query Expansion: we prompt ChatGPT to generate more task queries to enrich the diversity and complexity of workflows. (3) Workflow Generation: we leverage an annotator model trained on collected data to generate workflows for synthesized queries. Finally, we merge the synthetic samples that pass quality confirmation with the collected samples to obtain the WorkflowBench. Based on WorkflowBench, we fine-tune Llama-3.1-8B to obtain WorkflowLlama. Our experiments show that WorkflowLlama demonstrates a strong capacity to orchestrate complex workflows, while also achieving notable generalization performance on previously unseen APIs. Additionally, WorkflowBench exhibits robust zero-shot generalization capabilities on an out-of-distribution task planning dataset, T-Eval. Our data and code are available at https://github.com/OpenBMB/WorkflowLLM.

Efficiently serving Large Language Models (LLMs) requires selecting an optimal parallel execution plan, balancing computation, memory, and communication overhead. However, determining the best strategy is challenging due to varying parallelism techniques (data, pipeline, tensor) and workload characteristics (e.g., compute-intensive tasks with long prompts vs. memory-intensive tasks with long generation). We propose APEX, an LLM serving system simulator that efficiently identifies optimal parallel execution plans by considering key factors of LLM serving systems, such as memory usage, batching behavior, etc. APEX performs dynamism-aware simulation to model iteration-level batching, and leverages LLMs' repetitive structure to reduce design space, scaling efficiently to trillion-scale models. APEX abstracts the key components of LLM serving systems, including the model, batching module, quantization formats, and device clusters, enabling the simulator to be general and extensible. Simulating on a CPU, APEX evaluates execution plans for various device clusters, covering diverse LLMs and workloads. APEX finds plans up to 3.37x faster than heuristics, and also plans that reduce energy consumption by up to 45% compared to latency-optimal plans. APEX performs comprehensive evaluations, reporting key system metrics like time per output token and time to first token, which can help service providers meet SLOs. APEX identifies an optimal plan within 15 minutes on a CPU, making it 71x faster and 1234x more cost-effective than cloud-based GPU deployment. APEX can be accessed at https://github.com/microsoft/apex_plus

The ability of large language models (LLMs) to mimic human-like intelligence has led to a surge in LLM-based autonomous agents. Though recent LLMs seem capable of planning and reasoning given user instructions, their effectiveness in applying these capabilities for autonomous task solving remains underexplored. This is especially true in enterprise settings, where automated agents hold the promise of a high impact. To fill this gap, we propose WorkArena++, a novel benchmark consisting of 682 tasks corresponding to realistic workflows routinely performed by knowledge workers. WorkArena++ is designed to evaluate the planning, problem-solving, logical/arithmetic reasoning, retrieval, and contextual understanding abilities of web agents. Our empirical studies across state-of-the-art LLMs and vision-language models (VLMs), as well as human workers, reveal several challenges for such models to serve as useful assistants in the workplace. In addition to the benchmark, we provide a mechanism to effortlessly generate thousands of ground-truth observation/action traces, which can be used for fine-tuning existing models. Overall, we expect this work to serve as a useful resource to help the community progress toward capable autonomous agents. The benchmark can be found at https://github.com/ServiceNow/WorkArena/tree/workarena-plus-plus.

Many applications must provide low-latency LLM service to users or risk unacceptable user experience. However, over-provisioning resources to serve fluctuating request patterns is often prohibitively expensive. In this work, we present a best-effort serving system that employs deep reinforcement learning to adjust service quality based on the task distribution and system load. Our best-effort system can maintain availability with over 10x higher client request rates, serves above 96% of peak performance 4.1x more often, and serves above 98% of peak performance 2.3x more often than static serving on unpredictable workloads. Our learned router is robust to shifts in both the arrival and task distribution. Compared to static serving, learned best-effort serving allows for cost-efficient serving through increased hardware utility. Additionally, we argue that learned best-effort LLM serving is applicable in wide variety of settings and provides application developers great flexibility to meet their specific needs.

The rapid proliferation of Large Language Models (LLMs) has been a driving force in the growth of cloud-based LLM services, which are now integral to advancing AI applications. However, the dynamic auto-regressive nature of LLM service, along with the need to support exceptionally long context lengths, demands the flexible allocation and release of substantial resources. This presents considerable challenges in designing cloud-based LLM service systems, where inefficient management can lead to performance degradation or resource wastage. In response to these challenges, this work introduces DistAttention, a novel distributed attention algorithm that segments the KV Cache into smaller, manageable units, enabling distributed processing and storage of the attention module. Based on that, we propose DistKV-LLM, a distributed LLM serving system that dynamically manages KV Cache and effectively orchestrates all accessible GPU and CPU memories spanning across the data center. This ensures a high-performance LLM service on the cloud, adaptable to a broad range of context lengths. Validated in a cloud environment with 32 NVIDIA A100 GPUs in configurations from 2 to 32 instances, our system exhibited 1.03-2.4x end-to-end throughput improvements and supported context lengths 2-19x longer than current state-of-the-art LLM service systems, as evidenced by extensive testing across 18 datasets with context lengths up to 1,900K.

This paper presents the Accurate Google Cloud Simulator (AGOCS) - a novel high-fidelity Cloud workload simulator based on parsing real workload traces, which can be conveniently used on a desktop machine for day-to-day research. Our simulation is based on real-world workload traces from a Google Cluster with 12.5K nodes, over a period of a calendar month. The framework is able to reveal very precise and detailed parameters of the executed jobs, tasks and nodes as well as to provide actual resource usage statistics. The system has been implemented in Scala language with focus on parallel execution and an easy-to-extend design concept. The paper presents the detailed structural framework for AGOCS and discusses our main design decisions, whilst also suggesting alternative and possibly performance enhancing future approaches. The framework is available via the Open Source GitHub repository.

Existing large language model (LLM) serving systems fall into two categories: 1) a unified system where prefill phase and decode phase are co-located on the same GPU, sharing the unified computational resource and storage, and 2) a disaggregated system where the two phases are disaggregated to different GPUs. The design of the disaggregated system addresses the latency interference and sophisticated scheduling issues in the unified system but leads to storage challenges including 1) replicated weights for both phases that prevent flexible deployment, 2) KV cache transfer overhead between the two phases, 3) storage imbalance that causes substantial wasted space of the GPU capacity, and 4) suboptimal resource adjustment arising from the difficulties in migrating KV cache. Such storage inefficiency delivers poor serving performance under high request rates. In this paper, we identify that the advantage of the disaggregated system lies in the disaggregated computation, i.e., partitioning the computational resource to enable the asynchronous computation of two phases. Thus, we propose a novel LLM serving system, semi-PD, characterized by disaggregated computation and unified storage. In semi-PD, we introduce a computation resource controller to achieve disaggregated computation at the streaming multi-processor (SM) level, and a unified memory manager to manage the asynchronous memory access from both phases. semi-PD has a low-overhead resource adjustment mechanism between the two phases, and a service-level objective (SLO) aware dynamic partitioning algorithm to optimize the SLO attainment. Compared to state-of-the-art systems, semi-PD maintains lower latency at higher request rates, reducing the average end-to-end latency per request by 1.27-2.58x on DeepSeek series models, and serves 1.55-1.72x more requests adhering to latency constraints on Llama series models.