sr_no stringlengths 1 3 | question_body stringlengths 13 459 | alternatives dict | correct_alternative stringclasses 4 values | source_file stringclasses 3 values | category stringclasses 2 values |
|---|---|---|---|---|---|
204 | What is the time frame within which investigations for suspect claims should be completed? | {
"1": "30 days from the date of receipt of claim intimation",
"2": "60 days from the date of receipt of claim intimation",
"3": "90 days from the date of receipt of claim intimation",
"4": "120 days from the date of receipt of claim intimation"
} | 3 | InsuranceAgent_Health-Question Bank_28032023.md | Health |
205 | Within how many days of completing the investigation should a claim be settled? | {
"1": "30 days",
"2": "15 days",
"3": "60 days",
"4": "90 days"
} | 1 | InsuranceAgent_Health-Question Bank_28032023.md | Health |
206 | What are some examples of frauds committed in health insurance? | {
"1": "Impersonation",
"2": "Fabrication of documents",
"3": "Inflation of expenses",
"4": "All of the above"
} | 4 | InsuranceAgent_Health-Question Bank_28032023.md | Health |
207 | What options are available for customers if their claim is denied? | {
"1": "IRDAI",
"2": "The Consumer Commissions",
"3": "Insurance Ombudsman",
"4": "All of the above"
} | 4 | InsuranceAgent_Health-Question Bank_28032023.md | Health |
208 | What is the first step for a customer covered under health insurance to avail the cashless facility? | {
"1": "The customer approaches the treating doctor for admission",
"2": "The customer approaches the hospital’s insurance desk with insurance details",
"3": "The customer pays the hospital charges in advance",
"4": "The customer contacts the TPA directly"
} | 2 | InsuranceAgent_Health-Question Bank_28032023.md | Health |
209 | Who takes the decision on whether the cashless authorization could be provided or not? | {
"1": "The hospital",
"2": "The patient",
"3": "The TPA",
"4": "The insurer"
} | 3 | InsuranceAgent_Health-Question Bank_28032023.md | Health |
210 | What does the hospital do when the patient is ready for discharge? | {
"1": "Check the amount of credit in the account of the patient approved by the TPA against the actual treatmnet charges covered by Insurance",
"2": "Request the patient to pay the entire treatment charges in cash",
"3": "Ask the patient to undergo further treatment",
"4": "Transfer the patient to another hospital"
} | 1 | InsuranceAgent_Health-Question Bank_28032023.md | Health |
211 | What is the purpose of reserving in the context of insurance companies? | {
"1": "To make provisions for all claims in the books of the insurer based on the status of the claims",
"2": "To hold claim amounts until payments are due",
"3": "To ensure that policyholders pay their premiums on time",
"4": "To estimate the profits that the insurer will earn from investments"
} | 1 | InsuranceAgent_Health-Question Bank_28032023.md | Health |
212 | What does the TPA do after studying the information provided in the cashless authorization form? | {
"1": "Approves the cashless authorization without delay",
"2": "Takes a decision on whether cashless authorization could be provided and, if so, for how much amount",
"3": "Rejects the cashless authorization immediately",
"4": "None of the above"
} | 2 | InsuranceAgent_Health-Question Bank_28032023.md | Health |
213 | What should mr. X do if he doesn't have his insurance details with him? | {
"1": "He should contact the hospital",
"2": "He should contact the TPA through a 24 hour helpline",
"3": "He should wait until they have their insurance details",
"4": "He should pay for the treatment out of pocket"
} | 2 | InsuranceAgent_Health-Question Bank_28032023.md | Health |
214 | What should Mr. X do if the hospital suggested by his doctor is not in the TPA network? | {
"1": "He should choose another hospital in the network of the TPA",
"2": "He should contact the TPA to check for options where cashless facility is available",
"3": "He should pay for the treatment out of pocket",
"4": "He should contact the consulting doctor for further advice"
} | 2 | InsuranceAgent_Health-Question Bank_28032023.md | Health |
215 | When should a customer inform the TPA about the discharge? | {
"1": "After the patient is discharged",
"2": "Before the patient is admitted to the hospital",
"3": "At the time of filling the pre- authorization form",
"4": "In advance of the discharge and request the hospital to send to the TPA any additional approval that may be required"
} | 4 | InsuranceAgent_Health-Question Bank_28032023.md | Health |
216 | What is the most important document required to process a health insurance claim? | {
"1": "Investigation report",
"2": "Consolidated and detailed bills",
"3": "Receipt for payment",
"4": "Discharge summary"
} | 4 | InsuranceAgent_Health-Question Bank_28032023.md | Health |
217 | What is the purpose of investigation reports in health insurance claims? | {
"1": "To provide a summary of the patient's condition",
"2": "To provide a break-up of the bills",
"3": "To assist in comparing the diagnosis and treatment",
"4": "To verify the identity of the patient"
} | 3 | InsuranceAgent_Health-Question Bank_28032023.md | Health |
218 | What is the purpose of the claim form in health insurance claims? | {
"1": "To provide a summary of the patient's condition",
"2": "To request processing of the claim",
"3": "To provide a break-up of the bills",
"4": "To assist in comparing the diagnosis and treatment"
} | 2 | InsuranceAgent_Health-Question Bank_28032023.md | Health |
220 | Which document may be required for accident claims? | {
"1": "Consolidated and detailed bills",
"2": "Identity proof",
"3": "Dialysis/Chemotherapy/Physiotherap y charts",
"4": "FIR or Medico-legal certificate"
} | 4 | InsuranceAgent_Health-Question Bank_28032023.md | Health |
221 | What is the purpose of having a membership with the TPA? | {
"1": "To obtain discounts on medical treatment at hospitals. ",
"2": "To receive reimbursement for medical expenses not covered by the policy. ",
"3": "To avail cashless facility for hospitalization or treatment covered by the policy, and to process claims when required. ",
"4": "To receive medical advice and consultation from a team of healthcare professionals. "
} | 3 | InsuranceAgent_Health-Question Bank_28032023.md | Health |
222 | What document does the TPA issue to the hospital for cashless treatment? | {
"1": "Medical report",
"2": "Discharge summary",
"3": "Pre-authorization or Letter of Guarantee",
"4": "Prescription for medication"
} | 3 | InsuranceAgent_Health-Question Bank_28032023.md | Health |
223 | What is claims investigation about? | {
"1": "Determining the validity of the claim and finding out the real cause and extent of the loss",
"2": "Assessing the credibility of the claimant's occupation",
"3": "Verifying the authenticity of the claimant's identity documents",
"4": "Calculating the premium to be charged for the policy"
} | 1 | InsuranceAgent_Health-Question Bank_28032023.md | Health |
224 | What documents are required for name and address verification for AML (Anti-money laundering) purposes? | {
"1": "Birth certificate and rental agreement",
"2": "Passport and bank statement",
"3": "Aadhar card and credit card statement",
"4": "PAN card and telephone bill"
} | 4 | InsuranceAgent_Health-Question Bank_28032023.md | Health |
225 | What is the role of assistance companies in overseas claims? | {
"1": "They process claims on behalf of insurance companies",
"2": "They provide assistance to customers in case of contingencies covered under the policy",
"3": "They offer tie-up arrangements with hospitals for cashless treatment",
"4": "They provide legal assistance to customers during claims process"
} | 2 | InsuranceAgent_Health-Question Bank_28032023.md | Health |
226 | Which of the following is NOT a service provided by assistance companies during overseas travel insurance claims? | {
"1": "Medical service provider referrals",
"2": "Interpreter Referral",
"3": "Delivery of Essential Medicines",
"4": "Rental car booking"
} | 4 | InsuranceAgent_Health-Question Bank_28032023.md | Health |
227 | What is the fee charged by assistance companies for their services? | {
"1": "It varies depending on agreement with the particular insurance company, benefits covered etc. ",
"2": "It is a fixed amount for all customers of the insurance company",
"3": "It is determined by the insurance company and is the same for all assistance companies",
"4": "There is no fee charged for the services provided by assistance companies"
} | 1 | InsuranceAgent_Health-Question Bank_28032023.md | Health |
228 | Which of the following steps is necessary for hospitalization in case of a travel insurance claim? | {
"1": "Submit a written request to the insurance company",
"2": "Visit any hospital of choice",
"3": "Intimate the call centre and proceed to a specified hospital with a valid travel insurance policy",
"4": "None of the above"
} | 3 | InsuranceAgent_Health-Question Bank_28032023.md | Health |
229 | How do hospitals verify the validity of an overseas travel insurance policy? | {
"1": "The hospitals do not verify the validity of the policy before treatment",
"2": "The hospitals contacts the assistance companies/ insurers on the call centre numbers to check the validity of the policy and verify coverages. ",
"3": "The hospitals call the insured's family or friends to confirm the policy details",
"4": "The hospitals relies on the insured's word that they have a valid policy. "
} | 2 | InsuranceAgent_Health-Question Bank_28032023.md | Health |
230 | Which type of claim payment is made in foreign currency? | {
"1": "Cashless claims",
"2": "Reimbursement claims",
"3": "Both cashless and reimbursement claims",
"4": "None of the above"
} | 1 | InsuranceAgent_Health-Question Bank_28032023.md | Health |
231 | What is the currency conversion rate used while processing reimbursement claims? | {
"1": "The rate as on date of loss",
"2": "The rate as on date of filing the claim",
"3": "The rate as on the date of discharge from the hospital",
"4": "The rate as on the date of admission to the hospital"
} | 1 | InsuranceAgent_Health-Question Bank_28032023.md | Health |
232 | What currency is used for payments for admissible claims in reimbursement claims for overseas travel insurance? | {
"1": "British Pound (GBP)",
"2": "Indian Rupee (INR)",
"3": "United States Dollar (USD)",
"4": "Euro (EUR)"
} | 2 | InsuranceAgent_Health-Question Bank_28032023.md | Health |
233 | Which document is required to certify the disability of an insured individual? | {
"1": "Birth certificate",
"2": "Passport",
"3": "Permanent disability certificate from a civil surgeon or equivalent competent doctors",
"4": "Driving license"
} | 3 | InsuranceAgent_Health-Question Bank_28032023.md | Health |
234 | For a claim to be processed, which of the following are most important documents? I. Documentary evidence of illness II. Payment made to the hospital III. Further advice for treatment IV. Payment proofs for implants | {
"1": "Only I and II",
"2": "Only I and IV",
"3": "I, II and III",
"4": "I, II, III and IV"
} | 3 | InsuranceAgent_Health-Question Bank_28032023.md | Health |
235 | Which of the following statement/s is / are correct with regards to 'claim processing and payment services' provided by a TPA? I. TPAs normally receive advance money from the insurer for claim settlement. The TPA is expected to keep an account of the monies and provide periodic reconciliation of the amounts received from the insurance company II. The money can be used for purposes of payment of approved claims and providing other services to the customers | {
"1": "Only I",
"2": "Only II",
"3": "Both I and II",
"4": "Neither I nor II"
} | 1 | InsuranceAgent_Health-Question Bank_28032023.md | Health |
236 | Hospital-Admission-Intimation can be made to an Insurance Company, through, Which of the Following Channels? | {
"1": "Fax",
"2": "Calling the Call-Centre",
"3": "E-Mail",
"4": "Any of the Above. "
} | 4 | InsuranceAgent_Health-Question Bank_28032023.md | Health |
237 | For a Health Insurance Claim to be Processed, Which of the Following, are the Most Important Documents? I. Documentary Evidence of Illness. II. Treatment-Provided. III. In-Patient Duration. IV. Investigation-Reports. | {
"1": "Only, I and II. ",
"2": "Only, I and IV. ",
"3": "I, II, and IV. ",
"4": "I, II, III, and IV. "
} | 4 | InsuranceAgent_Health-Question Bank_28032023.md | Health |
238 | Identify the True Statement: I. Morbidity increases due to Various Adverse Factors, such as, Being Over-Weight or Under- Weight, Personal History of Certain Past and Present Diseases or Ailments. II. Morbidity decreases due to Certain Favourable Factors, like, Lower Age, a Healthy Life-Style, etc. | {
"1": "Only Statement-I is True. ",
"2": "Only Statement-II is True. ",
"3": "Both: Statement-I and Statement-II, are True. ",
"4": "Both: Statement-I and Statement-II, are False. "
} | 3 | InsuranceAgent_Health-Question Bank_28032023.md | Health |
1 | In the olden days, Chinese traders used to keep their goods in different boats while sailing through treacherous waters. Analyse why? | {
"1": "Chinese boats were small and they carried heavy goods",
"2": "The Chinese Government mandated that goods should be distributed among multiple shipping companies so that there is equal distribution of business",
"3": "Chinese traders placed their goods in multiple boats because it provided insurance against total loss",
"4": "Chinese traders placed their goods in multiple boats because it was cheap"
} | 3 | InsuranceAgent_Non-Life-Question Bank_28032023.md | Life |
2 | What is the cost of risk directly proportional to? | {
"1": "Probability and impact of the loss",
"2": "Impact of the loss alone",
"3": "Probability of loss and object of insurance",
"4": "Impact of loss and the object of insurance"
} | 1 | InsuranceAgent_Non-Life-Question Bank_28032023.md | Life |
3 | Which of the below statement is incorrect? | {
"1": "Under mutuality, the funds of various individuals are combined",
"2": "Mutuality is also known as pooling",
"3": "Under mutuality we have funds flow from one source to many",
"4": "Mutuality provides protection against the economic loss arising as a result of one’s untimely death. This loss is shouldered and addressed through having a fund that pools the contributions of many who have entered into the life insurance contract"
} | 3 | InsuranceAgent_Non-Life-Question Bank_28032023.md | Life |
4 | The earliest type of modern insurance was in the form of protection by business guilds or societies in Europe especially _________ in the 14th century. | {
"1": "Spain",
"2": "France",
"3": "Germany",
"4": "Italy"
} | 4 | InsuranceAgent_Non-Life-Question Bank_28032023.md | Life |
5 | In terms of Breach of Utmost Good Faith, which of the following is not correct | {
"1": "Concealment is Intentional Non-Disclosure",
"2": "Concealment is Innocent Non-Disclosure",
"3": "Fraudulence is Intentional Misrepresentation",
"4": "Hiding existence of a disease is intentional Non-Disclosure"
} | 2 | InsuranceAgent_Non-Life-Question Bank_28032023.md | Life |
6 | Life Insurance Corporation of India(LIC) was set up under which of the following acts? | {
"1": "Life Insurance Corporation Act, 1956",
"2": "The Insurance Act, 1938",
"3": "Life Insurance Companies Act, 1912",
"4": "Indian Insurance Companies Act, 1928"
} | 1 | InsuranceAgent_Non-Life-Question Bank_28032023.md | Life |
7 | Which of the following social security scheme is a Health Insurance plan? | {
"1": "PMVVY",
"2": "PMFBY",
"3": "PMJAY",
"4": "PMSBY"
} | 3 | InsuranceAgent_Non-Life-Question Bank_28032023.md | Life |
8 | Explain difference between peril and hazard. | {
"1": "Peril is the cause of loss and hazard is the consequence of that loss",
"2": "Peril is the direct cause of loss while hazard increases/decreases the probability of loss",
"3": "Hazard is the direct cause of loss while peril increases/decreases the probability of loss",
"4": "Peril is probability of loss while hazard is related to impact of loss"
} | 2 | InsuranceAgent_Non-Life-Question Bank_28032023.md | Life |
10 | Losses caused by an earthquake are ______ | {
"1": "Critical",
"2": "Collaborative",
"3": "Corollary",
"4": "Common"
} | 1 | InsuranceAgent_Non-Life-Question Bank_28032023.md | Life |
11 | Who is protected under the In-Contestability Clause included under a Life Assurance Policy? | {
"1": "Insurer",
"2": "Insured",
"3": "Insurance Agent",
"4": "Insurance Broker"
} | 2 | InsuranceAgent_Non-Life-Question Bank_28032023.md | Life |
12 | Who among the Following, is Likely to be Exposed to Accidental Hazard, in His or Her Occupation? Choose the Most Appropriate Option. | {
"1": "Medical-Professional",
"2": "Tourist-Guide",
"3": "Demolition-Experts",
"4": "Marketing-Executive, Who is regularly on the Field. "
} | 3 | InsuranceAgent_Non-Life-Question Bank_28032023.md | Life |
13 | Who among the Following, is Likely to be Exposed to Health-Hazard, in His or Her Occupation? | {
"1": "Yoga-Instructor",
"2": "Film-Stunt-Artist",
"3": "Dancer in a Night-Club",
"4": "Person, Exposed to Mining Dust"
} | 4 | InsuranceAgent_Non-Life-Question Bank_28032023.md | Life |
14 | Why Do, Insurers need Material Information? | {
"1": "For Documentation Purposes. ",
"2": "Decide on the Risk- Acceptance, and the Terms and Conditions, Associated. ",
"3": "To Comply with the Regulatory Requirements. ",
"4": "To Improve the Customer-Service. "
} | 2 | InsuranceAgent_Non-Life-Question Bank_28032023.md | Life |
15 | Compare: Gambling and Insurance. | {
"1": "Gambling and Insurance, Both, are the Same. ",
"2": "Gambling has No Insurable Interest involved, but Insurance does have. ",
"3": "Insurance has Only Profitable Outcomes, while, Gambling could result in Losses. ",
"4": "Gambling is Legally Enforceable, but, Insurance is Not. "
} | 2 | InsuranceAgent_Non-Life-Question Bank_28032023.md | Life |
16 | Select a Scenario, that showcases the Principle of Uberrima Fides. | {
"1": "Timely Payment of Premium. ",
"2": "Disclosing All Material Information on the Insurance Proposal- Form. ",
"3": "Faking All Material Information on the Insurance Proposal- Form. ",
"4": "Disclosing All Irrelevant Information on the Insurance Proposal- Form. "
} | 2 | InsuranceAgent_Non-Life-Question Bank_28032023.md | Life |
17 | Label the Interest, that the Insured has, in the Subject-Matter of Life Assurance. Choose the Most Appropriate Option. | {
"1": "Speculative Interest",
"2": "Wager Interest",
"3": "Insurable Interest",
"4": "Indemnity Interest"
} | 3 | InsuranceAgent_Non-Life-Question Bank_28032023.md | Life |
18 | Which priciple of insurance implies if the same property is insured with more than one insurance company | {
"1": "Contribution",
"2": "Uberrima fides",
"3": "Subrogation",
"4": "Proximate cause"
} | 1 | InsuranceAgent_Non-Life-Question Bank_28032023.md | Life |
19 | ____________________is a corollary principle of Indemnity | {
"1": "Insurable Interest",
"2": "Uberrima fides",
"3": "Subrogation",
"4": "Proximate cause"
} | 3 | InsuranceAgent_Non-Life-Question Bank_28032023.md | Life |
20 | Examine the conditions mentioned below and tell us which is not a valid condition for returning a policy during the free look period. I: Option must be exercised within 15 days of receiving the policy document II: Communication has to be in writing III: Communication can be verbal or written | {
"1": "I only",
"2": "II only",
"3": "III only",
"4": "I and III"
} | 3 | InsuranceAgent_Non-Life-Question Bank_28032023.md | Life |
21 | Section 45 (Indisputability Clause) of Insurance Act, protects the Insured, from Rejection of Claim, by the Insurer; provided the Policy has completed --. Choose the Most Appropriate Option. | {
"1": "One Year",
"2": "Three Years",
"3": "Five Years",
"4": "Seven Years"
} | 2 | InsuranceAgent_Non-Life-Question Bank_28032023.md | Life |
22 | As per the Suicide Clause, if the Life-Assured Dies, as a Result of Suicide, After 3 Years of the Issue of Policy, What Does the Beneficiary Receive as the Claim? | {
"1": "Nothing",
"2": "Premium, Paid by the Life-Assured. ",
"3": "(2 × Premium), Paid by the Life- Assured. ",
"4": "Full Face-Amount of the Policy. "
} | 4 | InsuranceAgent_Non-Life-Question Bank_28032023.md | Life |
23 | What Does, First Premium Receipt (F. P. R. ), signify? | {
"1": "Free-Look Period has ended. ",
"2": "It is the Evidence, that the Policy- Contract has begun. ",
"3": "Policy cannot be cancelled, Now. ",
"4": "Policy has acquired a Certain Cash- Value. "
} | 2 | InsuranceAgent_Non-Life-Question Bank_28032023.md | Life |
24 | Identify the Document, that evidences a Contract, between the Insurer and the Insured. | {
"1": "Proposal-Form",
"2": "Claim-Form",
"3": "Nomination-Form",
"4": "Policy-Document"
} | 4 | InsuranceAgent_Non-Life-Question Bank_28032023.md | Life |
25 | Expections stated under Section 59 of the Insurance Rules 1939 for advance payment of premium. | {
"1": "No risk to be assumed unless premium is received in advance",
"2": "Insurance cannot be sold on credit basis in India",
"3": "Accepting premiums in instalment in respect of Sickness Insurance, Group Personal Accident Insurance, Medical Benefits Insurance and Hospitalisation Insurance Schemes subject to certain conditions",
"4": "None of the above"
} | 3 | InsuranceAgent_Non-Life-Question Bank_28032023.md | Life |
26 | Which One of the Following Statements, isIn- Correct, with Regard to Numerical Rating Method of Underwriting? | {
"1": "Under this Method, Underwriters assign the Positive Rating-Points for All Negative or Adverse Factors. ",
"2": "Under this Method, Underwriters assign the Positive Points for Any Positive or Favourable Factors. ",
"3": "Under this Method, the Total Number of Points, so assigned, will decide How Much Extra- Mortality- Rating (E. M. R. ), it has been given. ",
"4": "Under this Method, if the Extra- Mortality- Rating (E. M. R. ) is Very High, Insurance may even be declined. "
} | 2 | InsuranceAgent_Non-Life-Question Bank_28032023.md | Life |
27 | Which One of the Following Statements, isIn- Correct, with Regard to Judgement Method of Underwriting? | {
"1": "Under this Method, Subjective Judgement is used. ",
"2": "This Method is especially used in Case of Complex Cases. ",
"3": "In this Method, the Company may seek Expert Opinion of Medical Doctor. ",
"4": "In this Method, the Underwriter assign Positive or Negative Rating- Points to the Adverse Factors. "
} | 4 | InsuranceAgent_Non-Life-Question Bank_28032023.md | Life |
28 | Mr. Vimal is a 32-Years' Old, Healthy, Non- Smoker, Teetotaller Individual; Who applies for Life Assurance from ABC Limited Insurance Company. Which One of the Following Statements, will Hold True, with Regard to Risk-Acceptance by the Insurance Company? | {
"1": "Risk will be Accepted at Ordinary Rates. ",
"2": "Risk will be Accepted With an Extra, Over the Tabular Rate of Premium. ",
"3": "Risk will be Accepted, With a Lien on Sum- Assured. ",
"4": "Risk will be Accepted, With a Restrictive Clause. "
} | 1 | InsuranceAgent_Non-Life-Question Bank_28032023.md | Life |
29 | If, Mr. Brijesh, a 40-Years' Old Individual, is perceived as a 'Sub-Standard Risk', by the Insurance Company, then, Which One of the Following Statements, will Hold True, with Regard to Risk-Acceptance by the Insurance Company? | {
"1": "Risk will be Accepted at Ordinary Rates. ",
"2": "Risk will be Accepted at Lower Rates. ",
"3": "Risk will be Accepted With an Extra, Over the Tabular Rate of Premium. ",
"4": "Risk will be Declined. "
} | 3 | InsuranceAgent_Non-Life-Question Bank_28032023.md | Life |
30 | What is meant by 'Risk-Classification'? Choose the Most Appropriate Option. | {
"1": "The Process, in which, Individual Lives are Categorised and Assigned to Different Risk-Classes, Depending on the Degree of Risks, they Pose. ",
"2": "The Tendency of People, Who suspect or know that, their Chance of Experiencing a Loss is High, to seek-out the Insurance, Eagerly; and to gain in the Process. ",
"3": "The Process of Evaluating Each Proposal for Life- Assurance in Terms of the Degree of Risk, it represents; and then Deciding: Whether or Not to Grant the Insurance, and on What Terms. ",
"4": "The Process, in which, the Applicants, Who are Exposed to Similar Degrees of Risk, are Placed in the Same Premium-Class. "
} | 1 | InsuranceAgent_Non-Life-Question Bank_28032023.md | Life |
31 | Mr. Nimesh bought a 20-Years' Unit-Linked Insurance Plan (U. L. I. P. ). In the Event: Mr. Nimesh dies, Within the Policy-Term, Which of the Following, will be paid? | {
"1": "Surrender-Value will be paid. ",
"2": "Premiums paid will be Returned, After Deducting the Dues. ",
"3": "Lower of Sum-Assured or Fund- Value, will be paid. ",
"4": "Higher of Sum-Assured or Fund- Value, will be paid. "
} | 4 | InsuranceAgent_Non-Life-Question Bank_28032023.md | Life |
32 | In Case of Presumption of Death of Life- Assured, Which One of the Following Documents, needs to be submitted, by the Nominee? | {
"1": "Death-Certificate from Municipal Corporation. ",
"2": "Decree from a Competent Court. ",
"3": "Employer's Certificate",
"4": "Inquest-Report"
} | 2 | InsuranceAgent_Non-Life-Question Bank_28032023.md | Life |
33 | Mr. Brijesh purchased a 20-Years' Unit-Linked Insurance-Plan (U. L. I. P. ), from ABC Insurance Company. If Mr. Brijesh Dies, Before the Maturity of the Policy, then Insurance Company will have to pay --. | {
"1": "Surrender-Value",
"2": "Premiums, After Deducting the Dues. ",
"3": "Lower of Sum-Assured or Fund- Value. ",
"4": "Higher of Sum-Assured or Fund- Value. "
} | 4 | InsuranceAgent_Non-Life-Question Bank_28032023.md | Life |
34 | Which One of the Following Claims, can be Payable, Only to the Assignee or Nominee? | {
"1": "Death-Claim",
"2": "Maturity-Claim",
"3": "Survival-Benefit",
"4": "Surrender-Value"
} | 1 | InsuranceAgent_Non-Life-Question Bank_28032023.md | Life |
35 | Which One of the Following Documents, needs to be submitted, by the Nominee, in the Event of Natural Death of the Life-Assured? Choose the Most Appropriate Option. | {
"1": "Inquest Report",
"2": "Death-Certificate",
"3": "Post-Mortem Report",
"4": "First Information Report (F. I. R. )"
} | 2 | InsuranceAgent_Non-Life-Question Bank_28032023.md | Life |
36 | On payment of claim, the life insurance policy- | {
"1": "Can be reinstated on payment of pro-rata premium",
"2": "Stands cancelled",
"3": "Automatically terminates",
"4": "Continues till the end of the policy period"
} | 3 | InsuranceAgent_Non-Life-Question Bank_28032023.md | Life |
37 | On payment of claim, the individual fidelity guarantee policy- | {
"1": "Can be reinstated on payment of pro-rata premium",
"2": "Stands cancelled",
"3": "Automatically terminates",
"4": "Continues till the end of the policy period"
} | 3 | InsuranceAgent_Non-Life-Question Bank_28032023.md | Life |
38 | Arbitrators appoint ________________who presides the meeting. | {
"1": "A President",
"2": "A Chairman",
"3": "An Umpire",
"4": "A Judge"
} | 3 | InsuranceAgent_Non-Life-Question Bank_28032023.md | Life |
39 | Dispute relating to question of liability are to be settled through __________________. | {
"1": "Arbitration",
"2": "Communication",
"3": "Litigation",
"4": "Understanding"
} | 3 | InsuranceAgent_Non-Life-Question Bank_28032023.md | Life |
40 | You are an insurance agent. Mr. Mahesh has approached you as a customer to buy some insurance. You hear from friends that Mr. Mahesh is involved in sale of pirated goods and all the resultant cash is invested in buying life insurance. What should you do? | {
"1": "Concentrate on completing the sale and securing commission",
"2": "Report suspicious transaction along with all the information you have about Mr. Mahesh",
"3": "Blackmail Mr. Mahesh and try to get some monetary benefits out of him",
"4": "Keep mum about the transaction"
} | 2 | InsuranceAgent_Non-Life-Question Bank_28032023.md | Life |
41 | Important information that a prospectus discloses includes: I. Any incentives to reward policyholders for early entry II. Any incentives to reward policyholders for continued renewals III. Any incentives to reward policyholders for favourable claims experience | {
"1": "Only I",
"2": "I and II",
"3": "II and III",
"4": "I, II and III"
} | 1 | InsuranceAgent_Non-Life-Question Bank_28032023.md | Life |
42 | If Complex Language is used to word a Certain Policy- Document, and it has given Rise to an Ambiguity, How Will it generally be construed? | {
"1": "In Favour of the Insured. ",
"2": "In Favour of the Insurer. ",
"3": "The Policy will be declared as Void, and the Insurer will be asked to Return the Premium, With Interest, to the Insured. ",
"4": "The Policy will be declared as Void, and the Insurer will be asked to Return the Premium, to the Insured, Without Any Interest. "
} | 1 | InsuranceAgent_Non-Life-Question Bank_28032023.md | Life |
43 | Which of the Following, isNota Part of a Standard Policy-Document? | {
"1": "Policy Schedule",
"2": "Standard Provisions",
"3": "Policy-Specific Provisions",
"4": "Policy Forfeiture Provisions"
} | 4 | InsuranceAgent_Non-Life-Question Bank_28032023.md | Life |
44 | Gives us, an Example of a Standard Policy- Provision. | {
"1": "A Clause, Precluding the Death Due to Pregnancy, for a Lady, Who is Expecting at the Time of Writing the Contract. ",
"2": "Suicide Clause",
"3": "A Clause, Precluding Certain Illnesses. ",
"4": "A Clause, Granting Certain Privileges to the Policy-Holder. "
} | 2 | InsuranceAgent_Non-Life-Question Bank_28032023.md | Life |
45 | Which of the below statement/statements is/are true with regard to a proposal form? A) The proposal form can be filled in by the proposer in written or electronic format. B) The proposal form contains the details of imsurance cover, warranties, terms and conditions. C) The insurer can decide whether to accept or reject the proposal for insurance based on the information in proposal form. | {
"1": "A & B",
"2": "A & C",
"3": "Only C",
"4": "All of them"
} | 2 | InsuranceAgent_Non-Life-Question Bank_28032023.md | Life |
46 | Declaration of the proposer in the proposal form converts _____________________________of Utmost Good Faith to __________________________ of Utmost Good Faith. | {
"1": "Legal Duty, Common Law Principle",
"2": "Contractual Duty, Common Law Principle",
"3": "Common Law Principle, Contractual Duty",
"4": "Common Law Principle, Legal Duty"
} | 3 | InsuranceAgent_Non-Life-Question Bank_28032023.md | Life |
47 | Which of the following is not a contributor towards Customer Lifetime value | {
"1": "Historical",
"2": "Present",
"3": "Potential",
"4": "Speculated"
} | 4 | InsuranceAgent_Non-Life-Question Bank_28032023.md | Life |
48 | Which of the following is NOT an example of non verbal communication? | {
"1": "Signaling okay with a hand gesture",
"2": "Gesturing in an empty room",
"3": "Wearing jewelry",
"4": "Raising your voice"
} | 2 | InsuranceAgent_Non-Life-Question Bank_28032023.md | Life |
49 | The ability to perform the promised service dependably and accurately, can be termed as _________ | {
"1": "Tangible",
"2": "Reliability",
"3": "Assurance",
"4": "Responsiveness"
} | 2 | InsuranceAgent_Non-Life-Question Bank_28032023.md | Life |
50 | The knowledge, competence and courtesy of service providers and their ability to convey trust and confidence, can be termed as _________ | {
"1": "Reliability",
"2": "Assurance",
"3": "Responsiveness",
"4": "Tangible"
} | 2 | InsuranceAgent_Non-Life-Question Bank_28032023.md | Life |
51 | Select the Correct Statement, with Regard to Grace- Period. Choose the Most Appropriate Option. | {
"1": "The Standard Length of the Grace-Period is 1 Month or 31 Days. ",
"2": "The Standard Length of the Grace-Period is One Quarter. ",
"3": "The Standard Length of the Grace-Period is One Week. ",
"4": "The Standard Length of the Grace-Period is One Fort-Night. "
} | 1 | InsuranceAgent_Non-Life-Question Bank_28032023.md | Life |
52 | Potential Value means- | {
"1": "The value of premiums that is arrived at by persuading the customer to buy additional products",
"2": "Future premiums that may be expected to be received if existing business is retained",
"3": "The value of premiums that could be derived by persuading the customer to buy additional products",
"4": "Future premiums that is expected to be received if existing business is retained"
} | 3 | InsuranceAgent_Non-Life-Question Bank_28032023.md | Life |
53 | Elements of Trust are A) Communication, B) Attraction, C) Belief, D) Presence | {
"1": "A & B",
"2": "A, B & C",
"3": "A, C & D",
"4": "A, B & D"
} | 4 | InsuranceAgent_Non-Life-Question Bank_28032023.md | Life |
54 | ____________ is the most important step in sales process. | {
"1": "Interview",
"2": "Prospecting",
"3": "Handling objections",
"4": "Closing the sale"
} | 2 | InsuranceAgent_Non-Life-Question Bank_28032023.md | Life |
55 | An agent need not recommend insurance in certain situations. One of the situation can be- | {
"1": "Where the prospect is interested in reducing the cost of handling the risk. ",
"2": "When the risk involved is non-insurable. ",
"3": "Where the risk involved can be managed by means other than insurance. ",
"4": "All of the above"
} | 3 | InsuranceAgent_Non-Life-Question Bank_28032023.md | Life |
56 | When is a cover note issued to proposer? | {
"1": "When the underwriting process is complete and policy is issued",
"2": "When the negotiations for insurance are in progress and policy document is prepared",
"3": "When the underwriting process is complete and policy not is issued",
"4": "When the negotiations for insurance are in progress and policy document is issued"
} | 3 | InsuranceAgent_Non-Life-Question Bank_28032023.md | Life |
57 | During which period, insurance policy can be returned and refund of premium obtained? | {
"1": "Coverage period",
"2": "Free Look Period",
"3": "Waiting Period",
"4": "Grace Period"
} | 2 | InsuranceAgent_Non-Life-Question Bank_28032023.md | Life |
58 | If the policy is being purchased electronically, it is agent's duty to- | {
"1": "Help the customer to open e-Insutance Account through registered insurance repository",
"2": "Help the customer to register for e- Insurance Policy with OTP through registered insurance repository",
"3": "Help the customer to open e-vault for Insurance Policy through registered insurance repository",
"4": "Help the customer to generate e-Insurance Policy through registered insurance repository"
} | 1 | InsuranceAgent_Non-Life-Question Bank_28032023.md | Life |
59 | The customer has choice to continue with same insurer or to switch to another insurance company in following kind of policies: | {
"1": "Term Insurance Policy",
"2": "Motor Third Party Policy",
"3": "Endowment Policy",
"4": "Unit Linked Insurance Policy"
} | 2 | InsuranceAgent_Non-Life-Question Bank_28032023.md | Life |
60 | Consumer protection Act. comprises of_________ quasi- judicial machinery | {
"1": "One-tier",
"2": "Three-tier",
"3": "Two-tier",
"4": "Four-tier"
} | 2 | InsuranceAgent_Non-Life-Question Bank_28032023.md | Life |
61 | Which of the following statement is incorrect with regard to process of filing a complaint with a Consumer Court? | {
"1": "No one else other than the complainant himself / herself can file a complaint with the State or National Commission",
"2": "There is no fee for filing a complaint with State Commission or National Commission",
"3": "The complaint can be filed personally or can even be sent by post",
"4": "No advocate is necessary for the purpose of filing a complaint"
} | 1 | InsuranceAgent_Non-Life-Question Bank_28032023.md | Life |
62 | If a policyholder wishes to file a complaint against any insurance company directly with State Commission, then in which of the following cases can he / she do so? | {
"1": "Where the value of goods/services and compensation claimed is up to Rs 20 lakh",
"2": "Where the value of goods/services and compensation claimed exceeds Rs. 20 lakh but does not exceed Rs. 100 lakh. ",
"3": "Where the value of goods/services and compensation claimed exceeds Rs. 100 lakh. ",
"4": "Where the value of goods/services and compensation claimed exceeds Rs. 10 crores"
} | 2 | InsuranceAgent_Non-Life-Question Bank_28032023.md | Life |
63 | Which of the following statement is incorrect with regard to the State Commission? | {
"1": "This redressal authority has original, appellate and supervisory jurisdiction",
"2": "It entertains appeals from the National Commission",
"3": "It has original jurisdiction to entertain complaints where the value of goods/service and compensation, if any claimed exceeds Rs. 1Crore but does not exceed Rs. 10 Crore",
"4": "No fees is charged to file a complaint with state commission"
} | 2 | InsuranceAgent_Non-Life-Question Bank_28032023.md | Life |
64 | Which of the following rules is incorrect with regards to the Award that can be passed by the Ombudsman? | {
"1": "The Award should be more than Rs. 50 lakh",
"2": "The Award should be made within a period of 3 months from the date of receipt of complaint",
"3": "The insurer shall comply with the Award and send a written intimation to the Ombudsman within 15 days of the receipt of such acceptance letter",
"4": "If the insured does not intimate in writing the acceptance of such Award, the insurer may not implement the Award"
} | 1 | InsuranceAgent_Non-Life-Question Bank_28032023.md | Life |
65 | No one else in the insurance company has _____________ the client's problems as much as an agent does. | {
"1": "ownership of",
"2": "responsibility towards",
"3": "duty towards",
"4": "role in resolving"
} | 1 | InsuranceAgent_Non-Life-Question Bank_28032023.md | Life |
66 | In case where the complaint of a customer is not satisfatorily resolved, the complaint may be raised with- | {
"1": "Insurance Grievance Redressal Mechanism",
"2": "Grievance Redressal Officer",
"3": "Consumer Complaints Registration System",
"4": "Integrated Grievance Management System"
} | 4 | InsuranceAgent_Non-Life-Question Bank_28032023.md | Life |
67 | IGMS stands for- | {
"1": "Insurance Grievance Management System",
"2": "Integrated Grievance Management System",
"3": "IRDAI Grievance Management System",
"4": "Initial Grievance Management System"
} | 2 | InsuranceAgent_Non-Life-Question Bank_28032023.md | Life |
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